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ESTHER is a hybrid organisation with a registered 501(c)(3) and a FinTech wing with a focus on inclusive financial services for the unbanked and vulnerable. 

ESTHER’s community partners include schools, charities, churches and city councils who register people in crisis or in long term systemic poverty to receive donations directly onto an ESTHER pre-paid card.

Each person receiving donations is always connected to a home community that offers soft services like counselling, advice and other community resources. 

Everything we do at ESTHER is anchored in collaborative community partnerships.

Card services

Our pre-paid card solution provides a safe and quick way for those in need (including the unbanked) to receive financial aid. We switch off high risk merchants including liquor stores, gambling sites, cash withdrawal and particular online purchases. 

Financial aid is protected for groceries, utilities, accommodation and other basic needs. 

Safeguarding and customer support

Our customer support team at ESTHER is trained in navigating both financial services support as well as safeguarding support for our recipients. Our team may encounter both the need to replace a lost or stolen card and also hear about some domestic abuse situations arising or physical or mental health concerns on the same support call. 

Supporting the marginalised and vulnerable in our society requires ongoing and unique training for our support teams and we carefully consider the needs of those receiving crisis funding on the ESTHER platform. 

 

Our privacy policy and GDPR protocols

All recipient data, donor information and charity records are encrypted, secure and not shared with any third parties.

Privacy Policy

Meet The Team

Carol Rossborough

Founder & CEO

Carol is an experienced tech entrepreneur with a particular passion for how emerging technologies can contribute to the eradication of poverty worldwide. 

Carol is a visionary, strong communicator and loves hiking mountains and drinking tea. 

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Richard Johnston

Director of Operations

Richard has extensive experience in every stage of business, from software development, product innovation and business operations.

Richard is a people lover and team builder. He heads up all things operations and culture at ESTHER.

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Mollie Drew

Strategic partnerships

Mollie has a strong background in humanitarian projects, collaborating with multiple people across charity, funding and diverse communities.

Mollie is passionate about psychology, is a people person and great communicator. She loves travelling, sea swimming and reading.

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